In the wake of understaffed facilities prisons have had to turn to private companies to fill the void that their staff can’t. Prison guards are forced to pay attention to the over populated inmates that are housed in jail and have no time to deal with the activities and products that are available to prisoners. These spaces are where private companies have come to fill in and help with the unsolved issues. For example, things like clothing, food, and phone services have been outsourced to these private companies that focus on just assisting prisons.
One of the top leaders in this segment of the business market is Securus Technologies, a company that supplies prisons with technology that solves security issues in public safety, investigation, corrections, and monitoring. The company has made great success in the field supplying the prisons they service with top of the line products that help monitor the prisoners inside to minimize the amount of crime that can happen within their walls. This has made the job much easier for prison guards because they can now see the danger before it even happens. The company has was recognized by its ability to help prisons when eleven of its agents received internationally recognized certification. This means that they have done and passed training that has taught them the current tricks of the trade for security on a worldwide status. These eleven have basically passed the elite level of security testing that few achieve. Through their training, Securus Technologies can now continue to achieve the excellent work that they have done in the past, except now they have the most up to date and advanced information to work with. This commitment to their clients helps to show why Securus Technologies is at the top of their field.
I watched the most heartwarming story about a boy actually getting to see his incarcerated father on Christmas. It restored some of my faith in the communications industry that caters to inmates and their loved ones. I love what Securus is doing.
They have taken prison visits up a notch. Not only does it save “loved ones” gas expenses, but it gives them the opportunity to connect with their incarcerated family member. If you ever had a family member that’s been incarcerated, you know exactly what I mean. More times than not, someone doing prison time will not be doing it in their hometown. In some cases, not even their own state.
I think this is a quantum leap from traditional inmate communications systems. The older system, which is simply a payphone, is really looked upon by inmates as a “slot machine.” Truth is, with those calling rates being “sky high”, they are. If that’s not enough, prisoners complained about not being able to hear very well.
Securus has made it possible for “loved ones” to visit their incarcerated family members from the comfort of their own homes. That is progress. I believe it is excellent for inmates who have small children and elderly parents, who otherwise can’t drive or just not able to anymore. Remember, there are hardly any institutions that are down the street.
Even if you were in the same vicinity, the prison would more than likely be on the outskirts of town. Depending on what state you’re from, that could mean anywhere from 25 to 50 miles. Securus can be especially beneficial for those who don’t own vehicles. It’s nice to know that you don’t have to plan a “road trip” to see your incarcerated family member.
Securus’s video technology has revolutionized the inmate telecommunications industry by going beyond the call of duty. The rates are reasonable for video chat, considering what you’d have to pay to speak to a loved one using the traditional system of communication; barely being able to hear, and an annoying electronic operator reminding you that your time is nearly up.
Securus has also eliminated the time factor of prison visits. Instead of waiting in long lines (generally a hot environment), one can schedule a visit using the “Onsite Video Visitation.” This is the greatest move of progression that I’ve seen in prison telecommunications — with the families in mind.