I watched the most heartwarming story about a boy actually getting to see his incarcerated father on Christmas. It restored some of my faith in the communications industry that caters to inmates and their loved ones. I love what Securus is doing.
They have taken prison visits up a notch. Not only does it save “loved ones” gas expenses, but it gives them the opportunity to connect with their incarcerated family member. If you ever had a family member that’s been incarcerated, you know exactly what I mean. More times than not, someone doing prison time will not be doing it in their hometown. In some cases, not even their own state.
I think this is a quantum leap from traditional inmate communications systems. The older system, which is simply a payphone, is really looked upon by inmates as a “slot machine.” Truth is, with those calling rates being “sky high”, they are. If that’s not enough, prisoners complained about not being able to hear very well.
Securus has made it possible for “loved ones” to visit their incarcerated family members from the comfort of their own homes. That is progress. I believe it is excellent for inmates who have small children and elderly parents, who otherwise can’t drive or just not able to anymore. Remember, there are hardly any institutions that are down the street.
Even if you were in the same vicinity, the prison would more than likely be on the outskirts of town. Depending on what state you’re from, that could mean anywhere from 25 to 50 miles. Securus can be especially beneficial for those who don’t own vehicles. It’s nice to know that you don’t have to plan a “road trip” to see your incarcerated family member.
Securus’s video technology has revolutionized the inmate telecommunications industry by going beyond the call of duty. The rates are reasonable for video chat, considering what you’d have to pay to speak to a loved one using the traditional system of communication; barely being able to hear, and an annoying electronic operator reminding you that your time is nearly up.
Securus has also eliminated the time factor of prison visits. Instead of waiting in long lines (generally a hot environment), one can schedule a visit using the “Onsite Video Visitation.” This is the greatest move of progression that I’ve seen in prison telecommunications — with the families in mind.